Loading...

FAQ's


FAQs

Frequently Asked Questions

Below are some frequently asked questions that may assist you. If you are still unable to get answers to your questions, kindly contact us directly and one of our experienced and friendly Customer Service consultants will give you all the answers.


Where does Emerge Conferencing and Training run its courses?

Emerge Conferencing and Training is based in Johannesburg. We run both in-house courses at client convenient venues as well as open public courses at our conference centres in Johannesburg, Pretoria, Cape Town and Durban and East London. All the training administration is done through our head office in Johannesburg. Course Facilitators and exact venue will be confirmed a week or two from the training date once the minimum numbers are met.

What if an Emerge course does not address my company’s training needs?

At Emerge, we understand that not all clients have the same needs. As a result, we are flexible enough to customise any of our offerings to suit our clients’ diverse needs. This is only suitable for company programmes with a minimum of 5 people.

What times do training courses start?

All Emerge courses generally start from 08h30 to 16h00 each day. However, different time frames can be arranged for in-house courses where necessary.

Are there any group discounts?

If you have 5 learners attending simultaneously, we can arrange for a discount to our public courses. Should you have a group of 10 or more delegates, we can arrange on-site training and favourable discounts. Kindly confirm the group size for a formal quotation and email us on info@emergect.co.za.

How can I become a conference speaker or workshop facilitator for Emerge?

We are always on the lookout for new speakers and facilitators, contact us to find out more and put yourself forward.

How do we go about booking for an Emerge course?

All bookings must be in writing through online: www.emergect.co.za or email: info@emergect.co.za. You will then receive the venue details as well as an invoice/quotation with which you must make payment or generate a purchase order before the start of the course. No verbal bookings will be accepted.

What if payment cannot be made prior to a public training course?

Emerge Training requires an approved Purchase order number. Alternatively, you can make arrangements with us by contacting any of our sales consultants.

Does Emerge provide parking during the training?

Yes, parking is available for free at all our training venues.

Can Emerge guarantee that a course will run on the date I register for?

Public courses can only proceed if we receive a minimum of 5 people by the booking deadline day. As a result, Emerge Conferencing & Training reserves the right to cancel or postpone training events due to unforeseen circumstances per the terms and conditions agreed to upon registration. The decision as to whether the training is to be held or not is made no later than two weeks prior to the start of the training (minimum number of participants). If the training is cancelled, registered participants will be notified in writing. The training course will be rescheduled, if possible.